Here is a fully revised and professionally written Shipping and Delivery Policy for Pure Link, replacing the mistakenly duplicated Privacy Policy content you pasted:




Shipping and Delivery Policy


Effective Date: September 1, 2025


At Pure Link, we are committed to delivering your physical products quickly, securely, and efficiently. This Shipping and Delivery Policy outlines how and when we ship orders, delivery estimates, and what to expect after your purchase.




1. Shipping Coverage


We currently ship to all 50 U.S. states and U.S. territories. At this time, international shipping is not available, but we are working to expand our delivery network.




2. Order Processing Time


  • Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving payment and customization details.
  • During peak seasons, launches, or promotions, processing time may extend slightly, but we will always notify you of any expected delays.



3. Delivery Time Estimates


Estimated delivery times (after order processing):

Shipping Method

Estimated Delivery Time

Standard Shipping

3–7 business days

Expedited Shipping

2–3 business days

Local Pickup (Dallas, TX only)

Same or next business day (by appointment only)

Please note that shipping times are estimates and not guaranteed. Delays caused by carriers, weather, or other circumstances beyond our control are not the responsibility of Pure Link.




4. Shipping Costs


  • Shipping rates are calculated at checkout based on the delivery address and shipping method selected.
  • Free shipping may be offered on qualifying orders during promotional periods (subject to change).



5. Order Tracking


Once your order ships, you will receive a confirmation email with a tracking number and link to track your shipment in real-time. If you do not receive this email, please check your spam folder or contact us at info@mypurelink.com.




6. Address Accuracy


You are responsible for providing an accurate and complete shipping address at the time of purchase. We are not liable for delays or lost packages due to incorrect or incomplete shipping information.


If you need to update your address after placing an order, please contact us within 1 hour of purchase. After that, address changes are not guaranteed.




7. Lost or Damaged Packages


If your package is lost in transit or arrives damaged:


  • Email us at info@mypurelink.com within 7 days of the expected delivery date.
  • Include your order number, tracking number, and any photos of damage (if applicable).


We will work with the carrier and you to resolve the issue, which may include a replacement or refund at our sole discretion.




8. In-Store Pickup (Dallas, TX)


Customers in the Dallas area may request in-store pickup at our headquarters:


Pure Link

539 W. Commerce St.

Dallas, TX 75208


Pickups are by appointment only and must be scheduled by email or phone after your order confirmation.




9. Contact Us


For shipping questions, order updates, or concerns, reach out anytime:


📧 Email: info@mypurelink.com

📍 Address: 539 W. Commerce St., Dallas, TX 75208

🌐 Website: https://mypurelink.com

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